Dear Mr Johnson

You have already received our formal acknowledgement of your order number 456 dated 12 July. However, as this is your first order with us I felt I must write personally to say how pleased we were to receive it. We are glad of the opportunity to supply the goods you need.

I hope our handling of your order will lead to further business between us. We look forward to a happy and mutually beneficial association.

If you have any questions, please let me know.

Lynn Winston