1. We hope you will settle this claim as soon as possible.

希望贵方能尽快理赔。

2. Claims for shortage must be made within 30 days after arrival of the goods.

对短缺的索赔必须在货物抵达后的30天内提出。

3. Kindly remit us the amount of claim at an early date.

请早日将赔偿金汇给我方。

4. Please dispatch, within one week, the replacement of another five refrigerators with a price reduction of thirty percent of the total value of the five refrigerators.

请在一周内调换另外5台冰箱，并降价其总价值的30%。

5. We should be obliged if you would forward us a replacement for the machine as soon as possible.

如果贵方能尽快将调换的机器送达，我方将不胜感激。