(a4) Following Letter (a3)

Dear Mr Farrelly

We are surprised that we have received no reply to the further letter we sent to you on 28 July regarding the long overdue payment of £1,505.67.

Our relations in the past have always been good. Even so, we cannot allow this amount to remain unpaid indefinitely. Unless the amount due is paid or a satisfactory explanation received by the end of this month, we shall be reluctantly compelled to put this matter in the hands of our solicitors.

Yours sincerely

(b4) Following Letter (b3)

Dear Mrs Yap

We are disappointed not to have received any response from you in answer to our letter of 16 March concerning non-payment of the balance of £560.55 outstanding on our December statement.

We are now making a final request for payment in the hope that it will not be necessary to hand the matter over to an agent for collection.

We have decided to defer this step for 7 days to give you the opportunity either pay or at least to send us an explanation.

Yours faithfully

(c4) Following Letter (c3)

Dear

We are unable to understand why we have received no reply to our letter of 7 April, our third attempt to secure payment of the balance of £825.62 still owing on your account with us.

We feel that we have shown reasonable patience and treated you with every consideration. However, we must now take steps to recover payment at law, and the matter will be placed in the hands of our solicitors.

Yours sincerely