Request

Dear

We have been very satisfied with your handling of our orders over the past two years. As our business is growing, we expect to place even larger orders with you in the future.

We hope you will agree to allow us open account facilities with, say, quarterly settlements. This arrangement would save us the inconvenience of making separate payments on invoice.

If necessary, we will be happy to supply banker’s and trade references.

We hope to hear from you soon.

Yours sincerely

Reply Accepting Request

Dear

Thank you for your letter dated 18 November requesting open account terms.

We are quite happy to make this change, based on a 90-day settlement period. In your case it will not be necessary to supply references. We are pleased that you have been satisfied with our past service and that expansion of your business is likely to lead to increased orders.

We can assure you of our continued efforts to give you the same high standard of service as in the past.

Yours sincerely